Speaker Biography: Mike Jones became President of GTS in 2005. Prior to GTS Mike worked twelve years for PPG where he progressed through a variety of management positions in the company’s Chemicals and Automotive Aftermarket business units. Most recently, he directed the business development activities of LYNX Services® glass claims business and was credited with the creation of GLAXIS, the leading eCommerce technology available in the automotive replacement glass market. Mike grew up in Ohio and is a graduate of The Ohio State University. He currently lives in Portland, Oregon with his wife and two children.

Speaker Fee: Travel Expenses, Conference Fees

Offered Presentations:
If you find it difficult to manage the complexities of your business effectively, a new class of technology products may be the solution you are looking for. In recent years, many market dynamics have made it extremely difficult to maintain the margins that Residential and Commercial Glaziers strive to achieve. Overseas competition, rising fuel costs, and a multitude of governmental and contractual requirements are just a few of the significant burdens today’s glass businesses must face. Owners and managers have to be more creative in how they grow their business and keep the profit margins at acceptable levels in order to keep their businesses healthy. In talking with dozens of Residential and Commercial Glaziers the most common question we’re asked is “How can I find a simple way to have visibility into my business to know exactly what is going on at any given point in time?”. At the core of this question is the ability of glaziers to effectively manage jobs consistently in their businesses. Job Management can be one of the most complex business processes that the Residential and Commercial Glazing Industry manages. Job Management can be one of the most complex business processes that the residential and commercial glazing industry faces.